Customer Service
We want to hear from you! Please click here to fill out our customer survey
Balcrank's Customer Service Representatives can be reached Monday through Friday from 8 am to 5 pm EST. They can help with product information, order entry, product availability, pricing, local distributor information, and shipping and delivery inquiries. Contact them at 800-747-5300 or email them at the following:
Technical Service
Balcrank's Technical Support Department (800-747-5300) can answer questions concerning repair advice, product application recommendations, parts breakdowns, and warranty claims and returns. Service Bulletins for Balcrank lubrication equipment can be downloaded from this site. Warranty Claims can be submitted to Balcrank by completing the on-line form.